Made especially for you
Our standard ornaments are made to order, with care and attention to every detail.
3–5 business days
Our usual processing time before dispatch. Delivery time is additional.
Shipping across the EU
We ship with PostNL to destinations throughout the European Union.
Made to order.
Made with care.
Every ornament is carefully assembled after you place your order. Our usual processing time is 3–5 business days after payment, before your parcel is handed over for shipping.
If we need to order additional LEGO pieces, processing may take approximately 5–7 business days. In exceptional circumstances, sourcing parts or preparing your order may take longer. If we expect a significant delay, we'll get in touch.
Where we ship.
We currently offer shipping to the Netherlands and other European Union countries using PostNL.
The shipping options available for your address will appear during checkout. At this time, we do not offer shipping outside our supported EU destinations.
Clear costs.
No surprises.
Shipping rates vary by destination. Your available delivery method and the applicable shipping charge are shown at checkout before you confirm and pay for your order.
When possible, items from the same order are packed and shipped together. If your order requires separate shipments, we'll let you know.
On its way to you.
Once your order has been dispatched, delivery is handled by PostNL and its delivery partners where applicable. Transit times vary by destination and can be affected by busy periods, holidays and circumstances beyond our control.
We'll confirm when your order has been shipped. Where tracking is available for your shipment, we'll share the details so you can follow its journey.
Planning for Christmas?
Our ornaments are especially popular during the festive season. If you're ordering for Christmas or another special occasion, we recommend ordering early to allow time for both production and delivery.
Recommended Christmas ordering deadlines may vary by destination and will be communicated separately when confirmed. These are guidance dates rather than guaranteed delivery dates.
Something one of a kind?
Custom creations are designed and produced individually. Their preparation and delivery timelines depend on the design, materials and scope of the project.
We'll discuss the expected schedule with you as part of your custom design request.
We're here to help.
If your parcel arrives damaged, please contact us as soon as possible. Include your order number and clear photographs of the affected item and its packaging so we can look into the issue and help find a suitable solution.
For questions about delays, delivery or an existing order, you can reach us through our contact page. We'll be happy to help.
Still have questions?
Whether you're planning a thoughtful gift or waiting for a special delivery, we'd love to hear from you.
Get in touch